The natural choice for green funeral products

Terms and Conditions Agreement: Personalized Scattering Tubes

Passages is excited to offer families the option to personalize their Scattering Tube. Please adhere to these conditions to ensure that we are able to provide the best possible product and experience to families.

1. The final product will only be as good as the original photograph that you provide to us. Please only send high-resolution images.

2. All orders must be submitted via our online order form. Photographs must be uploaded here.

3. Consider the color coordination when working to select a tube design and photograph with which to personalize it.

4. If you have opted to receive a proof prior to production, we must have signed approval of artwork prior to us moving forward with production and shipping. Artwork with signed approval that is received by noon MST can go into production and ship the same day.

5. Shipping is not included in the cost of personalization. Passages will not be responsible for delivery delays due to unforeseen problems with UPS, FedEx or any other shipping company.

6. Once the personalized tube has been delivered to the funeral home, Passages is not responsible for damage to the tube resulting from malfunctioning of the markers.

7. We will not personalize a tube with an image or photograph that we suspect might be copyrighted, or that might be offensive to others.

8. Our art department reserves the right to select the color (black or white) of the font based on the photograph that we receive.

9. Placement of the personalization (name and dates or brief tribute) on the top of the tube will be determined by our art department based on the photograph that we receive.